INFORMATION TEXT FOR WEBSITE VISITORS IN ACCORDANCE WITH THE LAW ON PROTECTION OF PERSONAL DATA
As Turquwise Danışmanlık Turizm A.Ş., we prioritize the security of your personal data that we process as the data controller on our website www.turquwise.com, in accordance with Law No. 6698 on Protection of Personal Data (“KVKK” or “Law”), and through the informative disclosures we will make in this Privacy Notice, we aim to enlighten you within the framework of the subject.
We inform you that your personal data will be processed within the scope of the purpose that requires processing, and limited and proportional to this purpose and related to it, by preserving the accuracy and most up-to-date version of the personal data that you have provided to us or that has been notified to us. We also notify you that your personal data will be recorded, stored, maintained, reorganized, shared with institutions authorized to request these personal data by law, and transferred to third parties in accordance with the conditions foreseen by KVKK, transferred, classified, and processed in other ways listed in KVKK.
1. YOUR PROCESSED PERSONAL DATA
Turquwise Danışmanlık Turizm A.Ş. may process the personal data listed below provided by the visitors themselves:
Identity Data: | Name, Surname. |
Contact Data: | E-mail, Phone Number |
Customer Transactions Data: | Demand Information |
Transaction Security Data: | IP address, Device IMEI Number, Device MAC Address, Traffic (Connection time/duration, Communication amount, etc.), and cookie information. |
2. PURPOSE OF PROCESSING YOUR PERSONAL DATA
Your personal data is being processed by Turquwise Danışmanlık Turizm A.Ş. in accordance with the Law and other secondary regulations and Institution decisions, for the purposes and legal reasons specified below:
Communication: By using the personal data you provide to www.turquwise.com, we may contact you for various purposes. Responding to the messages you have sent us is an example of these purposes. Additionally, providing corporate communication is also intended.
Legal Obligations: Your personal data may be processed, transferred, and stored for the duration prescribed by the relevant legislation or required for the purpose, if required by any legislation applicable to www.turquwise.com
Dispute Resolution: Turquwise Danışmanlık Turizm A.Ş. may process your personal data and share it with relevant legal authorities in order to prove that it has performed lawful transactions and fulfilled its legal obligations and to resolve any disputes that may arise in the future.
Improvement of Services and Customer Satisfaction: Your personal data is processed for the purpose of conducting analytical studies to improve your experience on www.turquwise.com, and to take actions aimed at increasing customer satisfaction and service quality by evaluating your requests, complaints, and suggestions.
3. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
Your personal data is processed by Turquwise Danışmanlık Turizm A.Ş. if there is at least one legal basis set forth in the law. The legal bases on which the aforementioned personal data processing purposes are based are as follows:
Communication transactions and related activities are carried out based on the legal bases set forth in Article 5/2(c) of the Law, which includes the establishment or performance of a contract, and Article 5/2(d) of the Law, which includes the public disclosure made by the data subject himself/herself.
The data processing activities we carry out to fulfill our legal obligations are based on the legal basis set forth in Article 5/2(c) of the Law, which requires the data controller to fulfill its legal obligations.
The processing of personal data for the purpose of resolving disputes is based on the legal basis set forth in Article 5/2(e) of the Law, which pertains to the establishment, exercise, or protection of a right.
The activities based on improving services and customer satisfaction, as well as communication purposes, are carried out based on the legal ground of legitimate interests as regulated in Article 5/2(f) of the Law.
4. METHODS OF COLLECTING YOUR PERSONAL DATA
www.turquwise.com can collect your personal data electronically, via email channels, any type of data entry fields available on www.turquwise.com, communication and other forms, and relevant analysis tools within the scope of the services it offers and the data processing purposes stated above. In addition, your personal data can be obtained through the cookies used on www.turquwise.com.
5. TRANSFER OF YOUR PERSONAL DATA
In order to complete the transactions you carry out on www.turquwise.com, fulfill legal obligations, and manage and evaluate them in other ways by Turquwise Danışmanlık Turizm A.Ş., your personal data may be shared with relevant institutions and organizations. In addition, your personal data may be shared with Turquwise Danışmanlık Turizm A.Ş.’s business partners within the framework of the conditions specified in articles 8 and 9 of the law and with relevant public institutions and organizations upon request, for the fulfillment of legal obligations.
6. YOUR RIGHTS
As personal data owners, if you convey your requests related to your rights to Turquwise Danışmanlık Turizm A.Ş., Turquwise Danışmanlık Turizm A.Ş. will respond to the request free of charge as soon as possible and within thirty (30) days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, Turquwise Danışmanlık Turizm A.Ş. may charge a fee according to the tariff determined by the Personal Data Protection Board. In this context, you have the right;
To learn whether your personal data is being processed or not,
To request information if your personal data has been processed,
To learn the purpose of processing personal data and whether they are being used in accordance with their purpose,
To know the third parties to whom personal data are transferred within the country or abroad,
To request the correction of incomplete or incorrect personal data and to request that the process of correction be notified to third parties to whom the personal data have been transferred, to request the deletion or destruction of personal data if the reasons requiring their processing cease to exist even if they have been processed in compliance with the Law and other relevant laws, and to request that the process of deletion or destruction be notified to third parties to whom the personal data have been transferred,
To object to a result against oneself arising from the analysis of the processed data solely through automatic systems,
And to request compensation in case of damages due to the unlawful processing of personal data.
You are required to submit your request regarding the processing of your personal data to our office in writing or by using your registered electronic mail (KEP) address, secure electronic signature, mobile signature, or the electronic mail address that you have previously notified us of and that is registered in our records, in accordance with Article 13/1 of the Law.
Contact Information
Turquwise Danışmanlık Turizm A.Ş.
Phone No: +90 (212) 963 93 00
Contact: support@turquwise.com
Address: Esentepe District, Ecza St., Safter İş Hanı No: 6, Door No: 12 Şişli, İstanbul, 34394, Turkey